Refund and Returns Policy

Thank you for choosing Iconic Trends. We value your trust and strive to provide you with the best products and services. To ensure clarity in our Return & Refund Policy, the following terms are defined:

Company: Iconic Trends, referred to as “we,” “us,” or “our” in this policy, is responsible for your information under this Return & Refund Policy.
Customer: Refers to the company, organization, or person that uses the Iconic Trends Service to manage relationships with consumers or service users.
Device: Any internet-connected device, such as a phone, tablet, or computer, used to visit Iconic Trends and access our services.
Service: Refers to the service provided by Iconic Trends, as described in the relevant terms and on this platform.
Website: Iconic Trends’s site, accessible via this URL: http://iconictrends.in
You: A person or entity registered with Iconic Trends to use the Services.

Refunds

We are dedicated to serving our customers with the best products. Each product undergoes thorough inspection, defect checks, and careful packaging to ensure your satisfaction.

In the rare event that we cannot fulfill your chosen product due to stock unavailability or inventory issues, we may have to cancel your order. You will be informed in advance, and if you paid online (not Cash on Delivery), you will be refunded once our team confirms your request.

While we conduct a rigorous quality check before processing and packing, Iconic Trends is not liable for damages during transit.

Return Policies:

We do not allow returns on sold products.
All of our items are custom printed once ordered so we do not accept returns or exchanges.
We want you to be 100% happy with our items though, so if anything is wrong with your item, please nd us a photo and we will be happy to make it right!
Returned goods are not accepted, as we prioritize delivering the best quality products.
Refunds are not provided for any purchases made, online.
Exchanges of our products are not encouraged.
Reselling used products is not supported, as we cannot guarantee the best quality for our customers.

Your Consent

By using our website, registering an account, or making a purchase, you consent to our Return & Refund Policy and agree to its terms.

Changes To Our Return & Refund Policy

If we update or amend this policy to accurately reflect our service and policies, the changes will be prominently posted. Your continued use of the Service constitutes acceptance of the updated Return & Refund Policy.

Contact Us

If you are not completely satisfied with any product or service, please contact us. We are here to discuss and address any issues you may have.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at alwezali@gmail.com and send your item to the address in the email we send you.

Shipping returns

To return your product, you should mail your product.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.